Data We Collect
20978 collects several types of information when you use our services to ensure proper functionality, security, and personalized experience.
Primarily, we gather account information such as your name, email address, phone number, and date of birth during registration.
Device and browser data are also collected automatically, including IP addresses, browser type, operating system, and device identifiers to optimize compatibility and security.
We collect local payment information relevant for processing Indian Rupee (₹) transactions securely, including UPI and banking details provided voluntarily by users.
Cookies and similar tracking technologies are used to remember preferences and enhance site usability, described in more detail below.
Usage data such as games played, bet history, and interaction timings help us tailor and improve our offerings.
How We Use Your Data
Collected data helps us provide, maintain, and improve our platform’s features to deliver a smooth, fair gaming environment.
Your information is used primarily to facilitate account management, process payments in INR, and verify identity where required by regulation.
We use device and usage data to monitor suspicious activity, prevent fraud, and comply with gaming laws in India.
Marketing communications sent are targeted based on your preferences and engagement but can be opted out at any time.
Cookies & Tracking Technologies
Cookies are small data files stored on your device to improve user experience by remembering your login status, settings, and site preferences.
We use essential cookies for platform security and optional cookies for analytics and personalization.
You can control cookie preferences through your browser settings, though disabling essential cookies may impede site functionality.
Our partners might also use cookies to provide targeted advertising and measure campaign effectiveness, subject to your consent.
Data Storage & Security Practices
20978 commits to safeguarding your personal information using industry-standard technical and organizational measures.
Data is stored securely on encrypted servers located within India and protected against unauthorized access, alteration, or disclosure.
We conduct periodic audits and updates to our security infrastructure to counter emerging threats and ensure compliance with Indian data protection laws.
Your data is retained only as long as necessary for our service provision and legal obligations.
Sharing Your Data with Third Parties
We do not sell your personal data to third parties. However, we may share your information with trusted partners for payment processing, verification, and compliance purposes.
All such sharing is strictly governed by confidentiality agreements and applicable Indian privacy regulations.
Third-party service providers assisting with technical operations may access limited user data necessary for their function but are prohibited from using it for other purposes.
We do not share your data with advertisers or unrelated third parties without explicit consent.
Your Rights Regarding Your Data
You have the right to access, update, or request deletion of your personal information held by 20978.
Requests to amend or remove your data can be submitted through our support channels and are subject to applicable legal retention requirements.
You can withdraw consent for marketing communications at any time without affecting your use of our platform.
We provide tools within your account settings to control data usage preferences and cookie settings easily.
Changes to This Privacy Policy
20978 may update this policy periodically to reflect regulatory changes or changes in our business practices.
Major updates will be communicated through notices on the website or via email to registered users.
We encourage users to review the Privacy Policy regularly to stay informed about how their data is managed.
How to Contact 20978 Support
If you have questions or concerns about this Privacy Policy or the handling of your personal data, please reach out to our customer support team.
Support can assist with data access requests, privacy inquiries, and security concerns.
We are committed to responding promptly to all legitimate requests in accordance with Indian privacy law standards.
